CUSTOMER SUPPORT AUTOMATION

Transform Your Support Team

AI agents that handle customer inquiries 24/7, reduce response times by 80%, and scale support without growing headcount.

Common Support Challenges

Long response times
AI responds instantly to common questions
80% faster
Overwhelming ticket volume
Automated triage and categorization
70% reduction
Repetitive questions
Smart knowledge base with auto-responses
60% deflection

AI-Powered Support Agents

AI Chat Support

Intelligent chatbot that handles common inquiries, escalates complex issues, and learns from every interaction.

  • Natural language understanding
  • Multi-language support
  • Context-aware responses
  • Seamless human handoff

Email Ticket Automation

Automatically categorize, prioritize, and respond to support emails with relevant information and next steps.

  • Auto-categorization
  • Priority scoring
  • Draft responses
  • SLA monitoring

AI Phone Receptionist

Answer calls 24/7, route to the right department, schedule callbacks, and handle basic inquiries without human intervention.

  • 24/7 availability
  • Smart call routing
  • Appointment scheduling
  • Call transcription

Feedback Analysis

Analyze customer feedback, reviews, and surveys to identify trends, sentiment, and actionable insights.

  • Sentiment analysis
  • Trend detection
  • Auto-tagging
  • Alert on negative feedback

Knowledge Base Agent

Automatically update documentation, suggest new articles based on common questions, and keep content fresh.

  • Auto-suggest articles
  • Content gap analysis
  • Update notifications
  • Search optimization

Proactive Outreach

Monitor customer health scores and automatically reach out with helpful resources before issues escalate.

  • Health monitoring
  • At-risk detection
  • Automated check-ins
  • Resource suggestions

Seamless Integrations

Zendesk
Intercom
Freshdesk
Help Scout
Slack
Microsoft Teams
Gmail
Salesforce

Real Results

80%
Faster response times
70%
Ticket volume reduction
95%
Customer satisfaction

Ready to Scale Your Support?

Start automating your customer support today with AI agents that never sleep.